Shipping Policy

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SHIPPING POLICY

Thank you for visiting and shopping at https://www.applefitness.com/. Following are the terms and conditions that constitute our Shipping Policy

DOMESTIC SHIPPING POLICY

SHIPPING PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.
Due to the nature of the products some shipments will require additional special shipment or freighting charges. Please contact our representatives at 1-888-255-2298 (Calgary) and 1-800-808-6344 (Edmonton) for more detailed information on shipping estimations.
Delivery delays can occasionally occur.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

https://www.applefitness.com ships to addresses within Canada and Territories.

SHIPMENT CONFIRMATION & ORDER TRACKING

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES AN TAXES

https://www.applefitness.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

https://www.applefitness.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside Alberta, BC, Saskatchewan, Manitoba and the Northwest Territories. 

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

 

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